GENERAL SALES CONDITIONS

1- Legal informations

2- Products & product-sheets

3- Order

4- Prices

5- Payment

6- Delivery, returns & exchanges

7- Order cancellation

8- Personal data protection (A,B,C)

9- Customer service

1- LacetsFun e-shop has been created in France in 2012.
Status : Micro-entreprise
 SIRET number: 809 236 771 00022 
• VAT not applicable, art. 293B of the CGI
• Privacy and data protection CNIL n°1695555
• Address : 19 avenue Buffon -77680 Roissy en Brie - France 
• E-mail : lacetsfun@gmail.com

Ordering on Lacetsfun.com implies that the customer is aware, and accepts, the general sales conditions :
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 2- Products and product-sheets :
- PRODUCTS :
We manufacture our shoelaces upon order and so, have an incompressible delay to make them, and ship them.
- PRODUCT-SHEETS :
We do our best to upload photos that reflect the reality of the colorway, and the aesthetics of our products.
We indicate informations regarding the lenght, width, fabric, and careness.
For more "technical" products such as spring, silicon, elastic... shoelaces, we add every important and necessary elements to use them the best you can.
We also add them on our individual packagings.
If you deliberately choose not to read them, nor apply them, LacetsFun can't be held responsible for damaged or nonfunctional products, caused by a misuse.
 
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3- Order :
To order, the customer, under his own and unique responsability, provides the following informations : name and first name, delivery and billing address, phone number, and valid e-mail address.
In case of mistakes regarding the delivery informations given, Lacetsfun can't be held responsible for orders delivered to a wrong address.
 
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4- Prices :
Prices are in euros.
VAT is not applicable. (Art.293B of the CGI)
LacetsFun keeps the right to change its prices freely, and the products will be charged at the prices effective the moment of the ordering process, subject to availability.
 
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5- Payment :
The customer can pay by bank card (through Monético or Paypal), by his Paypal account, by check, and by bank transfer.
 
- Check payment, addressed to Lacets Fun, is to be delivered under 5 business days (8 business days for international customers) to the following address : Lacets Fun - 19 avenue Buffon - 77680 Roissy en Brie - FRANCE
- Bank transfer payment is to be delivered under 3 business days (5 business days for international customers).
The customer will be debited once his order is placed.
The order will be cancelled and the account will be closed, in case of non-reception of the payment in due time.
 
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6- Delivery & returns :

Shipments and deliveries will go as explained in the part : delivery.

Returns and exchanges will go as explained in the part : Returns.

After a legal 14 days delay following the reception, delivered products are considered as accepted, and conform, by the customer.
We won't accept returns in case of deliberate abuse such as : order of many different sizes to check what is the one that fits my shoes, order of shoelaces to "see" the real aesthetics, order of many shoelaces to make a final decision once received.

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7- Order cancellation :
Under exceptional circumstances, LacetsFun keeps the right to cancel any order, in case of dishonest, impolite, profiteer, rude customers, in complete legality.
The buyer, after validating his/her order, can't modify or cancel his/her order without the approval of LacetsFun.
The buyer undertakes to pay the ordered products.
 
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8- Personal data protection :
 
A / Personal data designates informations that make you identifiable, such as your names, address, phone number, e-mail address, username, password...
Conformingly with the Informatic, Files, and Freedom law from 1978 and the European Directive 95/46/CE, your data is protected (CNIL :  n°1695555).
For this reason, and because your data is personal and belongs too you, we undertake not to disclose, sell, transfer, or rent the data collected on our website. 
B / Furthermore, conformingly to the GDPR (General Data Protection Regulation may 2018), we have to ask for your mandory consent (click the checkbox for agreement) to use your data to complete your order, or to answer your request.
Demande consentement RGPD Lacetsfun
C / At last, you have access to your data through your account, as required by the GDPR.
Tab : GESTION DONNEES PERSONNELLES
You can edit, or erase it as you wish.
 Accès aux données personnelles RGPD Lacetsfun
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9- Customer service :

You can contact us, from monday to friday, from 9AM to 6PM UTC+1
- e-mail : lacetsfun@gmail.com
- phone : 06 17 87 66 65
- address :  Lacets Fun -19 avenue Buffon- 77680 Roissy en Brie - France 
 
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